DB Schenker

DB Schenker is one of the biggest transport and logistics service providers in Finland. With nearly 1,500 professional drivers, the company is able to offer a wide array of transport services.

According to Jari Haveri, Production Development and Training Manager at DB Schenker, managing the qualifications, trainings, orientations and instructions of such a large number of employees has meant using several different registers. “We had some of our data only in Excel files,” Haveri says. “Driver instructions and information were previously given on a more general level rather than in a targeted manner.”

Jari Haveri, Production Development and Training Manager at DB Schenker

DB Schenker started using Fleetskills gradually from January 2018 onwards. According to Haveri, there were many reasons to introduce Fleetskills – the company’s data was previously scattered in multiple places and the flow of information was slower and imprecise. The new requirements imposed by the data protection law also caused some extra headaches.

The implementation of Fleetskills began with the introduction of the Training and Instructions modules. This was “gradual and controlled, as it should be in a big company”, Haveri says. “We were able to start using the system’s features fairly quickly with our own drivers. For our contractors, we have separate Fleetskills environments that they can manage independently. These took a bit longer to be up and running.” The Orientation module was introduced shortly after the first two modules.

"Fleetskills is suitable for companies of all sizes that want high-quality, reliable and real-time management of trainings, certifications and orientations."

Jari Haveri, Schenker Oy

Jari Haveri says that “there is often some resistance to change when it comes to new practices, and we saw some of that during this project too. Now that the system is in use, however, our employees understand the benefits that it brings.”

Fleetskills has significantly improved information flow and management at DB Schenker. Driver orientations and qualifications are easier to manage now. The drivers receive information about upcoming trainings and their valid qualifications more swiftly and reliably, which makes work management considerably easier and improves quality control.

Haveri says that “Fleetskills is also very useful in training planning. It’s a helpful tool for predicting future training needs and planning the trainings in a cost-effective way. When trainings are planned well, they don’t cause any pressure or disruptions to running the actual business.”

Thanks to Fleetskills, all the necessary information is now available to everyone who needs it, whenever they need it. “A driver’s job is a mobile one, and Fleetskills has made real-time information flow possible – every driver now has their own online environment accessible with a personal username and password”, Haveri says.

Haveri also points out the importance of the fact that “Fleetskills supports compliance to the new data protection requirements. With this system, information can be shared efficiently while ensuring data protection.”

According to Haveri, using software like Fleetskills is essential in today’s world. “Digitalisation both enables and challenges organisations to make use of systems in a way that makes sense for the business. There is no going back to the past, and when we learn new things, I am sure that new needs and requirements will emerge in our company. When they do, we will work together with the system provider to develop new solutions.”